Privacy policy

Cashflow Finance (“we”, “us”) respects your privacy. This policy explains how we collect, use, disclose and protect personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

• Contact details you provide, such as your name, email address, phone number and company name.
• Business information submitted in an application, such as business type, operating authority numbers, invoicing volume and customer names.
• Documents and account information provided when you become a client, such as invoices, proof of delivery and banking details.
• Basic technical information automatically collected when you visit our website, such as browser type and pages visited.

How we use it

• To respond to your enquiries and evaluate your application for factoring services.
• To set up and administer your account, purchase and collect invoices, and verify information with your customers.
• To meet our legal and regulatory obligations, including identity verification and record keeping.
• To maintain and improve our website and services.

Consent

By submitting a form on this website you consent to our collection and use of your information for the purposes above. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us.

Sharing your information

We do not sell your personal information. We share it only with service providers who help us operate our business (such as email, hosting and account-management providers), with your customers or credit bureaus as needed to provide factoring services, or where required by law. Some service providers may store information outside Canada, where it may be subject to the laws of that jurisdiction.

Retention and security

We keep personal information only as long as needed for the purposes described or as required by law, and we protect it with reasonable physical, administrative and technical safeguards. Information submitted through this website is transmitted over an encrypted (HTTPS) connection.

Your rights

You may request access to, or correction of, the personal information we hold about you. If you have concerns about how we handle your information, please contact us first; you may also contact the Office of the Privacy Commissioner of Canada.

Contact us

Cashflow Finance
450 Holland St W, Suite 5-359, Bradford, ON L3Z 0J4
info@cashflowfin.ca · (365) 386-5917